Terms and Conditions

This page outlines the terms and conditions of use for both the digital and print magazine subscriptions offered by The School Magazine. By subscribing to The School Magazine, you have agreed to these terms and conditions.

By continuing to purchase subscriptions you accept these changes and agree to be bound by them. It is your responsibility to check the terms and conditions each time you purchase a subscription from us. We may change these terms and conditions from time to time by changing them on this site.

If you do not agree to these terms and conditions, please do not purchase any of the available subscriptions.

Subscription types

All subscriptions are annual subscriptions for the nominated calendar year, and do not roll over.

Print magazine subscription

The School Magazine offers four magazine titles you can subscribe to:

  • Countdown (ages 7-9 years)
  • Blast Off (ages 9-10 years)
  • Orbit (ages 10-11 years)
  • Touchdown (ages 11+ years)

Magazines are published 10 times per year. One annual subscription to The School Magazine consists of 10 issues. One issue is delivered each month from February to November.

An annual print subscription to The School Magazine includes:

  1. One chosen magazine title delivered to you 10 times a year (from February to November of that year)
  2. Online access to learning resources (in PDF format) downloadable on The School Magazine website for your magazine title

By subscribing to The School Magazine’s annual print subscription, you:

  1. Agree to The School Magazine’s Terms and Conditions
  2. Agree to The School Magazine’s Acceptable Use Policy
  3. Agree to The School Magazine’s Copyright and Privacy statements.

Accept that annual print subscriptions purchased any time after the first issue is released, will have the earlier issues sent as backorders as soon as possible after payment is made.

Digital subscription

An annual digital subscription to The School Magazine includes:

  • Access via login for one person for that calendar year
  • eMagazines across all four titles: Countdown, Blast Off, Orbit and Touchdown – for the calendar year of the paid subscription
  • A new issue uploaded each month from February to November
  • Access to all previous magazine issues, including issues from previous years
  • A library of online resources including web-based stories, poems, plays, articles and interactive content
  • A classroom feature for a teacher to curate resources into activities that can be assigned to a class
  • A forum to discuss ideas with other subscribers
  • Learning resources provided in both digital format and PDF format to download and use with your class
  • Access to a library of YouTube filmettes and audio recordings

By subscribing to the School Magazine’s annual digital subscription, you:

  1. Agree to The School Magazine’s Terms and Conditions
  2. Agree to The School Magazine’s Acceptable Use Policy
  3. Agree to The School Magazine’s Copyright and Privacy statements.
  4. Accept that no cancellations and refunds are provided to subscribers after the ‘firm sale’ date (14 days after the purchase has been made)

E-magazine subscription (available only to individual subscribers)

The School Magazine offers an e-magazine only subscription option for individuals. This annual subscription consists of:

  • Access to one chosen e-magazine title available online 10 times a year (from February to November of that given year)
  • Online access to learning resources (in PDF format) downloadable on The School Magazine website for your magazine title

By subscribing to The School Magazine’s annual e-magazine subscription, you:

  1. Agree to The School Magazine’s Terms and Conditions
  2. Agree to The School Magazine’s Acceptable Use Policy
  3. Agree to The School Magazine’s Copyright and Privacy statements.
  4. Accept that no cancellations and refunds are provided to subscribers after the ‘firm sale’ date (14 days after the purchase has been made).
  5. Accept that annual e-magazine subscriptions purchased any time after the first issue is released (February of that given year), will have access to all previous issues from the given year and will receive access to new magazine issues as they are made available.

Subscription process

Placing orders

Orders to The School Magazine can be made online, over the phone or by email.

The following order variations may be granted at the discretion of The School Magazine:

  • Requests to change print magazine subscription titles (for example, changing the magazine title from Countdown to Blast Off part way through the subscription year – but not the total number of subscriptions in a given year)
  • Requests to change print magazine subscription numbers (for example, increasing/decreasing the number of magazine titles to be received part-way though a given subscription year)
  • Requests for part-subscriptions to the print magazine (for example, requesting subscriptions to start from the date of order until the end of a subscription year).

For these, and all other requests, contact The School Magazine to discuss your requirements.

The School Magazine does not offer “trial periods”. Access to sample content is available on The School Magazine website.

Price

All prices are in Australian Dollars.

The price displayed online at checkout is the final price a subscriber will pay. No further discounts apply.

The School magazine offers a discount if subscribers purchase both the print and digital subscriptions as a bundle. These discounts are offered if a minimum number of 45 print magazine subscriptions are purchased in one given year. The discount is only applied to the digital subscription portion of the purchase.

Should your subscription numbers fall below 45 print subscriptions (for example, if part way through the subscription year you decide to cancel part of your print subscription) you will need to pay the difference as the digital license discount no longer applies.

Payment methods

The School Magazine accepts the following methods of payment: credit card (VISA, MasterCard) and Electronic Funds Transfer (EFT). Bank cheques are not accepted.

Schools and organisations may request an invoice before payment is made.

Non-payment or rejected payments

Australian schools may be provided print magazines in advance of payment. Payment is expected within 1 month of the invoice date or the subscription and access will be cancelled.

Non-payment will result in termination of the subscription.

All digital subscriptions will need to be pre-paid before access is granted.

Cancellations and refunds

You may cancel any subscription within 14 days of purchase and receive a full refund of digital subscriptions and a partial refund of undelivered print subscriptions from The School Magazine. Please contact our Customer Service team to request a cancellation of a subscription. Once we receive notification from you that you wish to cancel your subscription, any amount paid to The School Magazine for the subscription will be refunded as soon as possible. All refunds will be processed in accordance with the payment method selected by you at the time of your purchase. Additionally, as part of the measures we employ to secure your privacy, we will only refund to the credit card or bank account used for the original transaction. No refunds will be processed to any other credit card or bank account.

A 'Firm Sale' is considered to be 14 days after the purchase has been made. Firm Sale cancellations and refunds requested more than 14 days after purchase may only be approved in limited circumstances and at the discretion of the School Magazine.

Under Australian Consumer Law, The School Magazine is not obliged to refund if you have simply changed your mind, found a similar product sold cheaper somewhere else, decided you did not like the purchase or had no use for it, whether you purchased it for yourself or received it as a gift

There are NO cancellations and refunds on International orders after 14 days of purchase.

Exchanges from one title to another are at the discretion of The School Magazine and must be organised directly through the School Magazine’s Customer Service team. There is no guarantee that an exchange is possible.

If an account has originally purchased digital licenses and add additional print subscriptions at some later date within the subscription year (totalling above the 45 print magazines required to activate a digital license discount) it may trigger a negative balance. Any negative balances in your account will be stored as credit for your magazine account that can be used for future subscription purchases.

Shipping and delivery

The School Magazine delivers its print magazine monthly from February to November through Australia Post nationwide.

The School Magazine and/or its suppliers and distributors does not accept liability for any direct, indirect, incidental, special, consequential damages, or any damages whatsoever including without limitation, damages for loss of data or profits, arising out of or in any way connected with the use or performance of the School Magazine website, the delay or inability to use the School Magazine website, the provision of or failure to provide goods or services, or any information, products or services obtained through the School Magazine website.

Feedback and complaints

We are always striving to provide our customers with a quality product as well as quality service. Your feedback is of utmost importance to us. You can provide anonymous feedback through our online feedback form or send us an email at: [email protected] if you wish to receive a response to your feedback.

Copyright

© 2020 NSW Department of Education, The School Magazine, Teaching Quality and Impact Directorate. The contents of this website may not be reproduced or otherwise used without the express written permission of the Department. Please contact [email protected] if you wish to seek permission.

Privacy policy

By subscribing to The School Magazine and providing your personal details (name, address and email address) you agree to the NSW Department of Education’s privacy policy.

Acceptable use policy

The School Magazine’s Acceptable use policy sets our expectations of subscribers to our products – both digital and print. Its purpose is to prevent the excessive exploitation of our subscriptions and therefore our business model.

The following definitions are to be read in conjunction with this Acceptable use policy:

A subscriber: is a person, school or organisation who has paid for a subscription to the digital or print magazine and associated resources.

An Account Administrator: is the person who manages the subscription account on behalf of a school or organisation.

A digital user: is a person whose school or organisation has paid for their access to the digital subscription components of The School Magazine that may include (but not limited to) the eMagazines, digital resources and PDF learning resources.

A class or classroom: is a set of students who access the digital activities and magazines assigned to them by the digital user. Each digital user’s subscription is capped at 35 student access points per class.

A print user: is a person whose school or organisation has paid for their access to print subscription components of The School Magazine that includes the print magazine and PDF learning resources.

A student or student access point: is a person who receives access to The School Magazine’s print or digital offering through the digital user, or in the case of an individual, the subscriber.

Our: refers to The School Magazine, a unit within the NSW Department of Education.

A magazine title: is one of the four magazines offered by The School Magazine. The four magazine titles are: Countdown, Blast Off, Orbit and Touchdown.

 e-magazine: refers to digital access by one person to one of the four magazine titles offered by The School Magazine. Access is via a login.

Digital subscription: refers to a paid subscription for one teacher or person to access all available digital content in The School Magazine website. This includes eMagazines, digital resources, online and PDF learning resources, forums, activities, Video clips and audio. Access is via a login.

Print subscription: refers to a paid subscription to one of the four print magazine offerings by The School Magazine

 

Acceptable use of the website includes:

One digital subscription gives access to one user to access the full suite of eMagazines and resources to develop activities for their class for that year.

If a user retains an ongoing subscription over multiple years, that user will have access to their history of activities, allowing them to use those activities for any current or future classes they have. Access is via subscription renewal every year.

A digital user will ensure any activities created for their class will be shared through an authenticated platform (for example, a learning management platform, Google classrooms) with their students – safeguarding restricted access to their class.

 

Unacceptable use of the website includes, but is not limited to:

  • Sharing digital subscriptions, activities or materials with other users or students outside the single classroom.
  • Creation or transmission that infringes our copyright statement
  • Deliberate and unauthorised access to content by parties who have not paid a subscription to access content.

 

Behaviour and conduct in Forums:

The School Magazine forums section provides an opportunity for digital users to discuss and share teaching and learning ideas in an online community environment. All digital users can participate in the forum with other digital users to the School Magazine.

All participants will:

  • Use the discussions forum to stimulate conversation. Behaviour such as harassment, insults, provocation or demeaning others is unacceptable.
  • Not use defamatory, abusive, profane, threatening, offensive or illegal materials
  • Not use the forum for commercial purposes such as promotion of a particular product or service.
  • Ensure any links made to resources outside of The School Magazine website meet child safety requirements.
  • Not post links to executable files.
  • State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject.

Subscribers who violate this Acceptable Use Policy may have their posts removed or access terminated for the remainder of the subscription period.